Shipping Policy

Thank you for choosing AROMA Living for your fragrance needs. We're dedicated to providing a smooth and enjoyable shopping experience, which includes reliable and transparent shipping within the UK.

Processing Time:

• Orders are typically processed within 1-2 business days of being placed.

• Orders placed on weekends or UK bank holidays will be processed on the next business day.

• You will receive an email notification when your order has been shipped.

Shipping Methods and Costs:

• Standard Delivery: [Estimated delivery time, 3-5 business days].

• Shipping costs are calculated based on the weight of your order and the shipping method selected.

• You can view the shipping cost for your order at checkout before completing your purchase.  

Delivery Time:

• Delivery times vary depending on the shipping method you choose.

• Estimated delivery times will be provided at checkout.

• Please note that these are estimates, and occasional delays may occur due to unforeseen circumstances.

Order Tracking:

• A tracking number will be emailed to you once your order is dispatched.

• You can use this tracking number to follow your delivery's progress.

Damaged or Lost Packages:

• We carefully package your orders to ensure they arrive in perfect condition. However, if your package arrives damaged or is lost in transit, please contact us immediately at aromalivingorders@gmail.com

• We will work with you to resolve the issue promptly.

Address Accuracy:

• Please double-check that your shipping address is entered accurately and completely at checkout. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses.

Changes to the Shipping Policy:

• This shipping policy may be updated as needed. Any changes will be posted on our website.

Contact Information:

• AROMA Living

• aromalivingorders@gmail.com